Testimonials

I’ve had my hearing aids about a year now, and I’ve been very pleased with the service of the equipment and the staff, especially Dr Beaty. Her office people are also very good, very courteous but very professional as well (and friendly). My wife has been a client for about 2-3 years now as well. Super service, great people.

geezer

No waiting I got Wright in and was very satisfied with the service I got

linda Foglia

I find the Dr.Clair to be really easy to work with and she explains things well. Her staff is top-notch pleasant people to deal with.

Keith Runyan

Great place to buy hearing aids. Very good service.

Paul Swepston

Everyone there is so friendly & helpful. Can’t recommend them enough!

Lynda Bryant

These folks are A+. Dr. Clair and her staff are professional. She will work with you until you are sure aids are working for you. I have been a patient for 20+ years. Staff is very helpful.

Roselle Roberson

They go above and beyond to help people with hearing problems. Live in area 10 years and feel very lucky to of picked them !!!

jon c

Got to my appointment on time . Everyone were very nice . The Doctor she was very kind . I will be back

Dj Beryahi

Dr Beaty performed my annual hearing test. She is very thorough and made a few adjustments based on the test and our conversation. The hearing aids she originally prescribed have been excellent for my situation and the follow ups valuable.

Charles Moore

Everyone was so nice and polite and most of all professional.

C. Michael Green

Everyone there is wonderful to work with. They are so helpful

Jeanne Huff

Everyone is the best!Friendly, knowledgeable and always ready to help.

Rebecca Tutton

Pleasant

David Golden

Friendly & professional & easy to work with!

Tamra Barrett

Great service, friendly people. Couldn’t be Better.

Larry Skinner

Great experience – from getting an early appointment, great service on the day and sending details direct to my ENT

Caroline Macdonald

Very good!

Linda Johnson

Everyone is so nice and helpful.Thank you for your sevice.

Pat Srum

I love Palmer Hearing. They are kind and knowledgeable.

Lynn Miller

The staff were very professional and courtious. The exam was thorough and not rushed. Although I had some hearing loss I was not pressured into getting hearing aids. I would recommend Palmer Audiology to anyone

Frederick Lienemann

Helpful, friendly staff, highly recommend!

Desiree Fontenot

Clare Beaty and her staff are very helpful! Very nice also. I highly recommend them for all your hearing needs you may have. They also help to ensure you have the best hearing aids for your hearing loss! Dont hesitate to make an appt with them today! HIGHLY RECOMMEND! ♡♡♡.

Sherri Wilkerson

These folks are great. Very professional and make you feel comfortable. Very patient and answer all the questions!

Maggie Haase

Wonderful friendly staff.

Brian Jagoda

Wonderful and caring people. Dr Beaty is a very companionate doctor and very knowledgeable. I highly recommend her.

Connie Mitchell

Thank you for your excellent care for my hearing difficulties , making it possible for me to communicate with my family and friends and every day living. Merry Christmas, Priscilla Harper

Priscilla Harper

Professional and so very personal..everyone was gracious and efficient. Dr. Beatty is the best!

Judy Springer

My experience was very pleasant. I am very pleased with the service. The doctor and staff were friendly but also professional, helpful and informative.

Joyce Walker

I’ve suffered with hearing loss all my life after an injury at the age of four. Major surgery did not correct the problem. After being told for years hearing aids would not work for me, my ENT doctor recently referred me to Palmer Hearing Laboratory. They are the kindest people there and I was fitted with custom aids (different for each ear). It is a life changer! I can now hear and engage in conversations from across a room without asking others to repeat what they’re saying. I especially wanted to hear better for church meetings, and they work amazingly. I can program them myself and adjust settings without an additional trip to the office. Love them!!!

Shirley Chancellor

They run appointments on time and all the staff is friendly and professional. Palmer’s really takes the time to understand the specific type of hearing loss and recommends the right products to help!

Kyle Jewell

Everyone was very nice.

Phoebe Garner

Great people! 2 delays in getting hearing aids adjusted. They don’t stay in. They are working with me in getting them to fit properly!

Donna Sheppard

Always the best help with any problems or issues

Diane Ivy

Having dealt with hearing loss since childhood, navigating this journey is familiar territory for me. Dr. Beaty is incredible and reminds me so much of her father, who was my audiologist growing up; stepping into her office feels like coming home. Despite the hour drive, it’s absolutely worth it to me; I wouldn’t consider going anywhere else. The staff is amazing – not only are they knowledgeable, but they are also incredibly accommodating and easygoing.

Katherine Herrington

Great service and always with a smile

ray henley

Fast, great service.

John Hubbell

Always a pleasant experience. Appreciate the professionalism of the staff. Always helpful

Willard Zeiser

Polite and professional staff at service desk.. On time, efficient and knowledgeable.

Barbara Prowell Jones

Got a comprehensive hearing test & nice adjustments on my hearing aids so i can hear better.

Bob Leech

Always so friendly and helpful! Have done magic to my hearing.

Deborah Dennie

I have been using Palmer for many years and they have always been professional, helpful and accommodating. I highly recommend them for anyone having hearing problems. You will not be disappointed.

Charles Yeargan

When we moved here 8 years ago I had to go about finding a new audiologist. I’m so happy & thankful to have found Palmer!!! The entire staff has always exceeded my expectations and are the most caring and helpful healthcare provider that I have ever used!

Alan Wellesley

My experience has been great. If something is not right for me Clar fixes it. It’s a great place.

Barbara Gayle Dunn

Had a little problem with insurance but Palmer Hearing was very helpful and worked it out.

Shirlene

The people at Palmer Hearing are so nice And compassionate. And very helpful in a kind way. They treat you with dignity and grace. A very welcoming office.

Kathy Griffin

Professional and personal. They go the extra mile to make sure your hearing aids are doing what they are supposed to do. I would definitely use them again.

Joan Fos

Very good patient relationship and provide information to patient to provide better understanding

Thomas Freeman

Doctor was very knowledgeable . She explained everything to me as she did the hearing test. Highly recommend Palmer Hearing center

Cherry Spielvogle

Excellent service. Susan Palmer and her staff couldn’t be nicer.

Suzanne Russell

Palmer Hearing Laboratory is the only place I have been to since my hearing loss was discovered five years ago! Dr Beaty is a very caring professional who takes time with any questions or concerns about my hearing or my hearing aides. Her staff is always courteous and able to help with any questions or concerns. I would recommend this practice to anyone in search of quality care.

Bobbi Gruwell

Extremely professional experience. Very thorough, clear, and competent. Highly recommend- Justin Nicklas

Nicklas Busines Support Services

This is my 4th pair of hearing aids and I wouldn’t go anywhere else. The staff is wonderful and welcoming.

Buddy Wallis

Krystal is the best and always makes sure my hearing needs are cared for

Zack Brown

I love Palmer Hearing. The people are all wonderful. Kind, patient, helpful, knowledgeable. I highly recommend to anyone with hearing problems.

Deborah Dennie

Pleasant, professional. My second yearly exam but I felt as if I was a long-time client.

Barbara Schuette

The staff is caring and efficient. Dr. Beaty listens to you and “hears” you. She is a professional and takes great care and concern to make sure your hearing experience is the best it can be. It truly matters to her.

Deborah Balicki

Fantastic practice. Highly recommend them,

Tommy Phillips

Always friendly and helpful!!

Jackie Scott

My experience at Palmer was a professional examine of my hearing problem. I received very useful information and will certainly return when needed.

John Anderson

Very through hearing tests and referred me to another facility that will take my insurance for my hearing aids.

M Wheelem

Very professional exam . impartial when it comes to determining the need for hearing aids Very satisfied

robert kleinhenz

Great service. Was able to help my husband when we were visiting Hot Springs & realized we left his hearing aid charger back in Texas!😲

Sherilyn Allen

The testing process was perfectly explained, totally painless, results revealed and questions patiently answered. All done in about 40 minutes. No pressure!

Linda Madland

Staff and hearing specialist are great! Friendly, efficient and takes time to explain tests and answer questions.

Karen Copelin

Very professional! Friendly environment! Upon learning my insurance was not accepted, I experience a “Miracle on 34th Street” moment. I was referred to a hearing aid provider that will accept my insurance.

James B

Everyone is so helpful, from scheduling to making adjustments on my new hearing aids. Thank you Palmer Laboratories for providing a very comfortable experience.

Steve Cantrell

I loved my experience! Answered my questions and set up my appts!

Beth Pope

Excellent experience and outcome! Thank you to the whole staff who helped my mom adjust so quickly and well to the hearing aids!

Laurie Reasons

Staff was very friendly, audiologist discussed my results and type of hearing aids I would need.

Debra Humphries

The entire staff is amazing and goes above and beyond to make sure patients are happy. Anyone that has trouble hearing needs to go see them!!

Vickie Weston

I went in for the hearing test. Everyone was friendly and professional.

Kent Walters

Our hearing aids and ears were checked carefully before we leave town for six months. Claire made some wonderful adjustments, which improved hearing voices in a crowd. If you need help hearing, go to Claire and gang. You will not be sorry.

Ann Harris

Everyone at Palmer Laboratory is very pleasant and professional. Very easy to work with.

Carol Vertz

I am always treated with courtesy when I arrive. My concerns are addressed promptly. I would gladly recommend Palmers Hearing. They show genuine concern for me. They are the best you could ask for. When I leave my hearing aids are just right. Paula Dunn

Paula Dunn

The very best experience! Always thorough and helpful explaining the in depth exam. They made sure the hearing aids fit and functioned properly before any payments were made. Would highly recommend to any one needing hearing evaluation!

Cille Wright

Pleasant staff. Very friendly and professional.Answered all my questions and concerns!

Carolyn Meeks

Unfortunately I put off seeing Dr. Beatty because I thought my ear ringing was just going to be with me forever. But I also knew I had a hearing deficit. I did not realize they were connected! My office visit was very pleasant, relaxed and it sure was eye opening. I do have tinnitus, but also a hearing loss. Diagnosed during my first visit and fitted with hearing aids, I was kind of surprised lol. But in a little more than 24 hours there is a distinct difference in both my hearing and tinnitus. Improvement! Don’t you put it off! Wish I had gone two years ago. Nice office, friendly staff, and very caring doctor. I count myself lucky I chose Dr. Clare. And, fortunate to get immediate help. What a blessing! And highly recommended. Joanne E. PS I wrote this over a year ago and didn’t post (oops) but now I can add the customer support is excellent. I highly recommend Palmer Hearing Laboratory!

Joanne Erickson

Very professional, answered all my questions

Jeanette Cline

Great place, awesome ppl. I give 100 % great!!!

stormy blue

Very pleasant experience for my 92 year old mother. Professional and kind!

mary walker

Good quality people and helpful. Easy to work with 👍

Paul Tarlton

I was very impressed by the services I received unfortunately I called my insurance company and found out they were not on their provider list, so I’m going to have to go to another audiologist

Freddie Pipkin

Dr Claire is wonderful with my mother in fitting her with a hearing aid. She’s patient and thorough. Jennifer is also a great addition to this clinic.

Misti McConnell

Very friendly and professional

suzi and jim burton

They do a great job! Take care of any problems you have, and listen carefully to you to fix the problem. Very nice and courteous. Will let them take care of my hearing problems from now on.

Alex Smith

Excellent service, fast and good results.

Donna Malone

Been their customer for years.

Wanda Holden

Appointment was for cleaning. All the staff was welcoming and caring. No waiting time. Was out if the office in less than 15 minutes with clean hearing aids that looked like new.

Richard Hundley

They are always so friendly and professional. I’ve been very happy with both my hearing aids and my interactions with the staff.

Regina Efird

Fantastic! Everyone is kind and the hearing improvement is top-notch!

Dr. Peter Maggio

I absolutely LOVE Palmer Hearing. Used for 10+ years at least. Staff is superb. Equipment is quality stuff. Service after the sale is above all I ever expected. Please go there for your hearing needs!

Russell Kennedy

My husband had a great experience. Friendly staff and fillow yo visits make sure his hearing aid is functioning properly.

Tina Bernstein

I have been customer for many years. I get nothing but courteous professional service. They know what they are doing and work you thru any issues you have! Recommend!

mr ruff

Everyone was extremely friendly and caring. They went above and beyond to help me!♥️

Rebecca Leigh Wacaster

Awesome place, staff are very friendly!

mike bowerman

Due to complications on my end, my purchase took months to complete. I had an initial evaluation and a fitting that just didn’t work. After months of delay, due to personal problems, they picked up where we left off. I had another evaluation and another product trial. Everything worked to perfection. Extremely happy with staff and product. Would recommend Claire and her entourage to anyone.

Randy Rowland

Always helpful

jerry atchley

Expert knowledge of the product that they provide along with the stellar customer service.

Beverly Hegwood

My wife needed hearing aid repair. She was in and out in ten minutes with working aids. Great service.

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